Royal Oaks

Name: Les “LA” Pres
Rating: 5
Review: I have been visiting a friend at Royal Oaks Manor for several years, mainly the skilled nursing area. One of the first things I notice when entering the building is that it doesn’t have the ‘smell’ that I’ve encountered in so many facilities like this. It is beautifully appointed, landscaped well and the overall physical aspect of the facility is very pleasant.In the main building there are several sitting areas, one with a piano that anyone can use, and a large dining room. The food and the service at the dining room were just as eating at a nice restaurant. The wait staff are very good at meeting individuals needs- whether food related or physical comfort.My friend needed significant daily help and support by the nursing staff. I found them to be very professional, but also quite kind and caring. When issues would arise, they were generally resolved quite quickly. After years living here, there were some great friendships developed with the staff (myself included!), and even those that had moved on, from the organization, would continue to check in on my friend.There are plenty of activities taking place each day, to participate or not is completely up to the individual, but they will make sure you know about them and encourage you to join.And over this past year of lockdowns, The Manor made every possible effort to make sure residents had opportunities to connect with family and friends. From Video chats to window visits- they became very creative, all the while placing health & safety at the forefront and following state regulations. I know it was challenging- but they definitely went the ‘extra mile’.When the time arises for a family member, or myself, to have additional care, I will seriously consider Royal Oaks Manor at the top of the list.
Date: 3 years ago