Rinaldi Convalescent Hospital

Name: Sarah Cave
Rating: 1
Review: This is possibly the worse care my mother ever had. She had a hip replacement done and was sent here for recovery. She ended up getting severe sepsis due to recurring UTIs and unaddressed foley care. There were a handful of exceptions-- a few incredibly open-hearted nurses, PT, and 2 in admin.My mother just passed and I found this sad and disturbing letter regarding the care she was receiving. She recounts a night requesting for her foley catheter to be fixed-- her request for a nurse beginning at 9 pm and not receiving care until 2:45. "I felt like an inconvenience to the nurses" is what she expressed here and what I often felt when I visited almost daily.When I would visit her, she would never tell me how bad it was, but I felt she (and other patients) were overall neglected. They were short-staffed and the ratio of staff who gave 100% effort versus not was skewed.I only hope this apparent new management will truly look into the quality of care offered. The space always depressed me upon entering, and overall it felt most staff are unhappy to be there and patients seemed like a burden. I would never send a loved one here. Please read the hand-written letter from my mother.
Date: 7 months ago