Casitas Care Center
10626 Balboa Blvd, Granada Hills, CA 91344, United States
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Casitas Care Center Google Reviews
Name: Chris Tepsi
Rating: 5
Review: My grandfather was placed at casitas for short term physical therapy and occupational therapy needs and is now home. I felt it was necessary to post about this place, because before he was admitted I was genuinely concerned about this place based on the review. Fortunately, our experience was wonderful. From the moment I contacted them, their team was professional, caring, and attentive. My grandfather was well taken care of, the staff genuinely cares about the well-being of their patients, providing personalized care that made our family feel supported and valued. The nurses were extremely proactive and responded promptly to our needs. The facility is clean, comfortable, and the staff is very compassionate. I appreciated the open communication and the way they always took time to answer questions and address concerns. Casitas Health Care truly stands out for its commitment to excellence. Highly recommend!
Date: 2 months ago
Name: Liz Rubie
Rating: 1
Review: I am here now having been admitted yesterday for short term care and I will not be staying. The place smells dirty. The blinds at the window are not working properly, the light pull is a plastic bag tied to a cord. The bed is very uncomfortable, the pillows are flat and useless. The food is appalling. I waited ages for my buzzer to be answered. The night time was very noisy with staff listening to a very loud tv. Loud conversation banging all night. Someone screaming and ringing their buzzer all night. Not the place I want to be. Will not be recommending this place to anyone. The place should be closed down immediately.
Date: 5 months ago
Name: Cynthia Perez
Rating: 1
Review: My mom was at the facility for 3 weeks. I would not recommend this place. As soon as you walk in it has an odor. Facility need to be upgraded. Some personnel are very nice and others really don't care. Not a welcoming place. They need more CNA's. Theydon't follow through with medications or insurance companies for any supplies the patient may need at discharge.
Date: a year ago
Name: Katherine Davis
Rating: 5
Review: I'm surprised that this facility has received such low stars. My father was transferred to this facility about a month ago. They have taken such good care of him. I have no complaints what so ever. Every time I visit, it is clean and smells nice. The patients look clean and my dad is always clean and looks happy. I've worked with the Social Worker, Cindy from admission to discharge and she is an outstanding employee. She is friendly, informative and accommodating. If I could get my father into this facility long term I'd jump at the chance. My dad's food always looks and smells delicious. The Nurses don't say much but I'd imagine they are busy, but if you ask them questions, they will assist you. I've had a very positive experience with this facility and, more importantly, my elderly father had a good experience. Thank you Casitas Care Center!
Date: 7 years ago
Name: Max Lugo
Rating: 5
Review: I had my mom here and the place looked good and you could see that they are doing some remodeling so the staff was trying to be on top of everything. I liked how the CNAs treated her good making her laugh made her feel comfortable. Also the social worker Michelle was wonderful very caring and getting the job done. Thank you
Date: a year ago
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